General Support Request

Support Information
Please provide the serial number of your EdgeXOS platform.  This can be found on a sticker on the bottom of the device or on the Home page of the web GUI of the appliance.
 
If you have a support contract number, please provide this information as well.
 
Finally, please provide the full name/description of the appliance and the current firmware version, including the Build number, so that we can be sure to match the assistance with the correct device/firmware.
 
Also make sure to provide the best way to contact you in the event support needs to call you to provide assistance.  Thank you.

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